PRIVACY POLICY

Divine Flame Coaching & Consulting, LLC
Privacy Policy
Last Updated: May 6, 2026

Divine Flame Coaching & Consulting, LLC (“Divine Flame,” “Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit divineflamecc.com, contact us, join our email list, book services, or purchase digital products.

By using the Website, you acknowledge the practices described in this Privacy Policy.

1. Scope

This Privacy Policy applies to personal information collected through:

  • our Website;

  • contact and inquiry forms;

  • email sign-up forms;

  • booking and scheduling tools;

  • checkout and payment pages;

  • intake forms and questionnaires;

  • email, video, and other communications related to our services; and

  • related digital interactions with us.

This Privacy Policy does not apply to third-party websites or services that maintain their own privacy policies.

2. Information We Collect

Information you provide directly

When you contact us, join our email list, book a service, complete intake materials, or purchase a product, we may collect:

  • your name;

  • email address;

  • phone number;

  • billing address;

  • payment-related details processed through our payment provider;

  • information you include in messages, forms, questionnaires, or applications; and

  • information relating to your interests, goals, concerns, or circumstances that you voluntarily choose to share.

Because Divine Flame’s services relate to reproductive ethics, fertility concerns, pregnancy, prenatal diagnosis, disability, special-needs parenting, family life, and related concerns, some information you choose to provide may be sensitive in nature.

Information collected automatically

When you use the Website, we or our service providers may automatically collect certain information, such as:

  • IP address;

  • browser type;

  • device type;

  • operating system;

  • pages visited;

  • referring URLs;

  • approximate location derived from IP address;

  • date and time of access; and

  • usage and analytics data collected through cookies or similar technologies.

Information from third parties

We may receive information from third-party providers we use to operate the business, such as website hosts, schedulers, payment processors, analytics providers, email platforms, and video conferencing platforms.

3. How We Use Information

We may use personal information to:

  • respond to inquiries;

  • provide, schedule, administer, and improve services;

  • process payments and send receipts;

  • deliver digital products;

  • send service-related communications;

  • send newsletters, updates, or marketing communications if you opt in or where otherwise permitted by law;

  • maintain business, legal, and financial records;

  • improve Website performance and user experience;

  • protect against fraud, abuse, unauthorized activity, or security incidents; and

  • comply with legal obligations or enforce our terms and agreements.

4. Sensitive Information and Ordinary Communications

Please do not submit full medical records, lab reports, imaging, insurance information, Social Security numbers, government ID numbers, or emergency communications through contact forms or ordinary email unless we specifically request them through an appropriate channel.

The Website and standard business communications are not intended for emergency communications, crisis response, or transmission of large medical files.

If you voluntarily submit information related to fertility, pregnancy, reproductive history, prenatal testing, diagnoses, disability, medical concerns, family circumstances, special-needs parenting, or related matters, we will use that information only as reasonably necessary to respond to you, provide requested services, operate the business, maintain records, and comply with law.

5. How We Share Information

We do not sell your personal information or share it for unrelated third-party marketing purposes. We do not disclose your personal information except as described in this Privacy Policy or as permitted or required by law.

We may share information with:

  • service providers who help us operate the business, such as Squarespace, Acuity Scheduling, Stripe, Zoom, and Google Analytics;

  • professional advisors, such as attorneys, accountants, insurers, or tax professionals, when reasonably necessary;

  • government authorities or other parties when required by law, subpoena, court order, or legal process; and

  • a successor entity in the event of a merger, sale, transfer, or reorganization of the business.

We do not authorize service providers to use your information for their own unrelated purposes except as permitted by their own terms and applicable law.

6. Cookies and Analytics

We may use cookies and similar technologies to operate the Website, remember preferences, understand traffic patterns, and improve Website performance.

If we use non-essential analytics, advertising, or similar tracking technologies for which consent is required, we will provide an appropriate notice or consent mechanism where required by law.

You may be able to control cookies through your browser settings. Disabling cookies may affect Website functionality.

7. Email Marketing

If you subscribe to our email list, download a free resource, or otherwise opt in, we may send you newsletters, updates, offers, or educational content. You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

We may still send you transactional or service-related communications even if you unsubscribe from marketing emails.

8. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain records, comply with tax, accounting, legal, and contractual obligations, and resolve disputes.

As a general guideline, we may retain:

  • inquiry and correspondence records for up to 2 years;

  • service and transaction records for up to 7 years;

  • marketing information until you unsubscribe or request deletion, unless retention is otherwise required; and

  • analytics data according to platform settings and business needs.

We may retain information longer where required by law or reasonably necessary to protect legal interests.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on where you live, you may have rights under applicable privacy laws, including the right to:

  • request access to personal information we hold about you;

  • request correction of inaccurate information;

  • request deletion of certain information;

  • object to or restrict certain processing;

  • withdraw consent where processing is based on consent; and

  • appeal a denied privacy request where applicable.

To make a privacy request, contact us using the information below. We may need to verify your identity before responding.

11. Children’s Privacy

This Website and our services are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from children under 18 through the Website. If you believe a child has submitted personal information to us, please contact us so we can delete it.

12. International Users

We are based in the United States. If you access the Website or work with us from outside the United States, your information may be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your jurisdiction.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date reflects the current version. Your continued use of the Website after the updated policy is posted signifies your acknowledgment of the revised policy.

14. Contact

If you have questions about this Privacy Policy or wish to make a privacy request, contact us at:

Divine Flame Coaching & Consulting, LLC
hello@divineflamecc.com
divineflamecc.com/contact